A Full Suite of Engagement Solutions

One technology platform and manage all your engagement needs—if you don’t see it here, we can create it.

To view the site, put 'demo' in the PIN field of the site.

Customer Loyalty

Employee Performance

Safety Incentive

Sales Incentive

Wellness Program

Years of Service

How We Help

In the late 1990s, PFI was first to market with web-based program management and reward catalog technologies. Today, we offer a completely customizable enterprise engagement technology to motivate all the stakeholders in any organization, including sales and non-sales employees, customers, distribution partners or any stakeholder, along with a complete online reward platform.

Our enterprise engagement program management platform includes:

  • Communication to keep people informed.
  • Gamification to encourage learning.
  • Standing reports to view progress.
  • Social walls to share success.
  • Performance point tracking.
  • Analytics and customizable reports.
  • Rewards, including the most popular brands, gift cards, travel experiences, and even points-based online travel booking.

With PFI, you can start with one program to address a sales or non-sales employee goal, then launch another to address safety and wellness, or another to engage your channel partners or customers—all on the same platform.

PFI is committed to supporting every program with best practices in program design and measurement. That means understanding the purpose, goals, and objectives of the effort; the audience and other stakeholders who can affect outcomes; the information people need to succeed; the rewards that will drive them, and the best ways to deploy and measure the impact.

As with leading customer relationship management and other technology firms, PFI sells and markets its technology, expertise, and reward services through third-party solution providers in promotional products, marketing services, and human resources advisory services. PFI provides training, marketing support, and a team of five industry veterans to help our partners, as needed, with sales presentations, program design and implementation, technology customization, reward selection and fulfillment, tracking and analytics, and billing.

Based on what’s appropriate for each program, audience, and budget, PFI’s reward offerings include merchandise rewards with over 8,000 SKUs of the most popular brands in stock, the most desirable travel experiences, retail gift cards, and even online hotel, air, and cruise booking. Our 200,000-square-foot warehouse enables us to inventory desirable products for rapid shipping and even accommodates exciting warehouse run-through promotions.

Meet our Full Team